Return and Exchange Policy Our Policy:
*You are responsible for shipping charges related to the return or exchange.

*You can return or exchange items within 7 days of receiving your order, as long as they are unused and in their original packaging with all accessories intact (including manuals, warranty cards, certificates of authenticity, tags, etc.), for a full merchandise exchange .

*We allow one complimentary exchange per item.

*If the item came with a free promotional item, the free item must also be returned.

*All returned items not accompanied by a completed paper copy of our return form will be automatically declined and sent back



How to Return:
Please fill up the RETURN FORM prior to any return or exchange to coordinate with us and ensure your satisfaction.

We will notify you once we have received your return. We will conduct an evaluation within five (5) business days and notify you that we are processing your replacement, according to what you have indicated on the Return Form. If a return is invalid, we will notify you as well and send the item back to you.

Option 1: We will make arrangements for pick up - please have the courier fee payment and item ready upon scheduled pickup.
Option 2: You may send the unused merchandise to our Marikina Showroom.